Policies/FAQ

Reading and understanding the policies of KWs Disc Golf is on the buyer.

Paying With Credit Card

You can pay with a credit card through the Paypal portal!

Go to your cart, go to check out. Fill out the necessary info.

Click Proceed to Paypal

In the Paypal window, click on “Pay with a debit or credit card”

Capture

Fill out all of the normal credit card info and you’re done!

 

Disc Conditions

Discs are new unless otherwise noted. I will never claim that a disc is 10/10 100% perfect condition because it’s almost impossible. The discs get handled by multiple people at the molding factory, then packaged and shipped to the warehouse, then handled by multiple people at the warehouse where they are shuffled around and stacked, then put in a box, stacked on many other discs, then shipped via UPS, then unboxed by me, then photographed, then put on the shelf. If you’re so anal that you can’t accept “storage wear”, which happens on 95+% of discs, then do not purchase from me. I will accept returns on discs that you’re crying about because they have a mark on them, but you will pay shipping back.

Obviously, if there’s a giant gouge, cut, shipping disaster, warp, or something obvious that I missed, then we’ll definitely work it out.

 

Shipping/Tracking

If you want the tracking number, then you will need to create a store account prior to your purchase. Tracking numbers will be found on your order details page

If you did not do this, just shoot me an email ([email protected]) and I can get that for you.

Shipping is usually same day if purchased before 11AM ET. Sometimes slight delays can occur. If I’m away on vacation, I will have a main notice on the front page that there will be delays in shipping.

Free shipping will be USPS First Class in a bubble mailer, with tracking.

3+ disc orders can still be free and will be shipped in a box with tracking.

Priority Upgrade will be USPS Priority Mail in a box with tracking.

Stickers and Patches will be shipped in a standard stamped envelope with NO tracking.

Bags and Baskets are shipped separate from everything via UPS Ground with tracking. Lower 48 only, NO PO Boxes. Orders outside the lower 48 and orders with a PO Box will be cancelled.

 

Pre-Orders

Pre-orders are blind. You will receive a random color/weight with your order. If you have a other items in your order with your pre-order item, the whole order will not ship until the actual launch day of the pre-order item.

 

International Shipping

International shipping is available at your own risk. Please check the international shipping page HERE for details.

 

Sales Tax

6% sales tax will be collected for all orders with a Michigan shipping address.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. KWs Disc Golf reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Accidental Out of Stock

We try our best to reflect an actual live inventory. Very rarely, the website inventory may not reflect what is actually in stock. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

 

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, Paypal and/or credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

 

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 15 days from the date of purchase.

 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, KWs Disc Golf shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price